Leisure Manager

Job Description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Peebles Hydro

We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years and today we’re home to 132 bedrooms, 3 places to eat, 6 function spaces, a leisure club, spa and oodles of outdoor space.

About the role

Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. Leadership is another area you’ll excel in, and your enthusiasm and passion for leisure will inspire and energise the team you lead. You’ll have previous management/supervisory experience in a leisure environment.

No two days are the same and you’ll thrive on the constant challenge of the role. From training the team, managing budgets and rotas to improving our service – everything you do will show your commitment to driving the business forward.

What we need from you

You’ll be passionate about fitness and sport, and have an ambition to drive service quality improvement and programme development. With your natural coaching abilities and hands on style of management, you’ll help to lead the team to deliver high quality, friendly service.

You’ll make sure we provide a safe and secure environment for our members and guests through your strong knowledge of and adherence to legislative compliance: Emergency pool responder qualification, Level 2 Fitness Instructor/Assessor, First Aid at Work and Pool Plant Operators are essential qualifications. You’ll be able to work flexible hours to meet business and customer needs.

You’ll have a proactive approach to driving sales and revenue generation. Additionally, you’ll have great IT skills to assist with keeping the Membership database up to date.

What you’ll get from us

• Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in fun, welcoming environment where team spirit and well-being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

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Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.