IT Support Technician

Job Description

Overview

Allstaff Office Division are delighted to bring to the market the role of IT Support Technician. This is a temporary role for approx. six months potentially longer.

Responsibilities

• Assist with IT Management as needed to maintain IT systems and support end users throughout the group.
• Daily responsibilities include supporting end users to troubleshoot a variety of IT related issues, including ERP system and company software use.
• Carry out network monitoring, resolve faults with PCs, printers, phones and other network devices. Software and hardware installations/upgrades.
• Maintain backup routines, server maintenance, websites and general marketing duties, and a wide variety of other IT related tasks.

Essential Requirements

• Strong interest in IT and technology, and keenness to learn new skills.
• Good problem solving skills and familiarity with Microsoft Windows 11, MS Office Excel/Word/Outlook.

Desirable Skills

• Previous experience in an IT Support role would be advantageous.
• Knowledge of: Windows Server 2019/2025, Backup/Disaster Recovery, Business Central (or another ERP system), telephony systems, cyber security, website design/PHP, networking, SQL Server, Active Directory, Office 365, Ubuntu OS.

Additional

This is an ideal position for someone with a strong interest in IT.

Although primarily based in our head office, there may be occasional requirement to travel to our other sites.

Location: Glasgow

Hours: Monday to Thursday 8:15am-4:45pm; Friday 8:15am-12:15pm

Salary: £28,000 – £32,000 per annum, depending on experience

Allstaff is operating as an Employment Business for the supply of temporary staff, engaging and paying workers directly and supplying to a client who will supervise the worker in the course of their work. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using software solution providers and back-office support.