Business Support Assistant

Other
Scotland
March 10, 2026
£40000 - £40000
Permanent
Urgent

Job Description

Overview

Proposed Interview Date: Week Commencing 02 March 2026

Closing Date: 15 February 2026

Contract Type: Permanent

Salary: FC4 £25,885.80 to £28,175.91

Working Pattern: 36 Hours per week

Location: Kirkcaldy and Dunfermline Offices

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines how your skills and experience make you a good candidate for this vacancy. For more information, check the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked “upload resumé”. Your Supporting Statement must not be a CV. More information is available on our Career site at

Job Details

This is a support assistant role providing a professional focussed business support service to Fife’s Bereavement Services.

The role involves maintaining computer systems and processes to support service delivery, search and retrieval of information, a high level of customer contact duties including face to face and telephone enquiries, data/word processing, financial transactions, printing, scanning, copying and mail handling.

The Person

Essential qualifications for this post are National 4, SVQ, or 3 Standard Grades or equivalent.

You should have experience of working in an office using current computer based applications to carry out a range of duties.

Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries.

  • You should be a confident user of IT applications, showing ability to use packages effectively and efficiently.
  • You should be able to work as part of a team or on your own as required.
  • Experience of working in an office environment is essential for this role.
  • A working knowledge of a range of office services and procedures.
  • An ability to provide a regular and effective service.
  • Confident user of IT applications, showing ability to use packages effectively. Numerical skills.
  • Attention to detail.
  • Ability to maintain confidentiality demonstrating a confidential approach to work.
  • Problem solving skills.
  • Time management skills.
  • Flexible approach to work.
  • Organisational skills.
  • Customer Service/care skills with telephone, email and face to face enquiries.
  • Good Communication skills.
  • Confidentiality awareness is essential.
  • Relationship building skills.
  • Accuracy skills.
  • Experience and ability to maintain accurate records.
  • Interpersonal skills.
  • Team working skills.

Further Information

  • Role Profile – When preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile
  • How We Work Matters – Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
  • Employee Benefits – Employees have access to a benefits package that offers discounts on a wide range of products and services
  • Directorate Information – Council Department information
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  • Alternative Formats – Job information can be made available in alternative formats, to make a request please email:
  • For further Information please contact:

Location

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