Job Description
Workshop Controller
Pay – 40000 – 60000
Mon to Fri
Excellent Benefits
- Key Responsibilities
- Operational Control
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Allocate jobs to technicians based on skill level and workload.
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Monitor workshop activity to ensure maximum productivity and efficiency.
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Ensure work is completed within agreed timeframes.
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Control work in progress (WIP) to minimise delays.
- Quality Control
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Ensure all work meets manufacturer and company standards.
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Conduct final quality checks on completed jobs where required.
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Ensure correct repair methods are followed.
- Team Coordination
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Act as the main link between Service Advisors and Technicians.
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Provide technical support and guidance to workshop staff.
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Manage technician time and attendance.
- Workflow Management
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Plan workshop capacity and schedule work accordingly.
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Ensure parts required are ordered and available.
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Monitor job progress and update Service Advisors.
- Health & Safety
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Ensure compliance with health & safety regulations.
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Maintain a safe and clean workshop environment.
- Customer Service Support
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Assist in resolving technical issues or customer concerns.
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Support Service Advisors with technical explanations if needed.
- Performance Monitoring
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Track technician efficiency and productivity.
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Support achievement of labour sales targets.
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Identify training needs within the team.
