Patient Experience Leader – Elevating Care & Feedback

Job Description

A leading healthcare organization in Dundee is seeking a passionate Team Leader for the Patient Experience Team. This role will oversee the management of complaints and feedback to enhance service quality. The ideal candidate will possess excellent leadership and interpersonal skills, with a commitment to improving patient experiences and fostering a culture of respect. This position offers the chance to lead a dedicated team while supporting continuous service improvement and collaboration across the organization.