Real-Time Operations & Automation Analyst

Job Description

A leading travel technology company in Scotland seeks a Real Time Analyst to improve operational performance in a dynamic environment. This full-time role requires significant experience in contact center oversight, strong analytical skills, and the ability to balance customer experience with operational efficiency. The ideal candidate will analyze real-time data and champion scalable solutions. Benefits include private healthcare, learning budgets, and a hybrid work model. Join to shape the future of travel and enhance customer service.