Fintech Customer Support Manager – Escalations & Insights

Job Description

A leading fintech company is seeking a Customer Support Manager to handle escalations and lead problem resolution in a hybrid work environment. You will act as a pivotal link between internal teams and customer firms, ensuring superior service and continuous improvement. Ideally, you have solid fintech knowledge, comfort with technical details, and excel in communication. This role includes a competitive salary and an array of unique benefits focused on professional growth and wellbeing.