Guest Experience Supervisor – F&B, Retail & Events

Job Description

A well-known heritage organization is seeking a Visitor Services Supervisor to oversee visitor services operations. Responsibilities include managing food and beverage services, retail admissions, and holiday accommodation, while ensuring excellent customer experiences. The ideal candidate will have significant experience in hospitality operations, strong organizational and customer service skills, and be able to handle financial reporting. This is a hands-on role requiring a proactive approach to visitor engagement and team leadership.