SaaS Customer Success Engineer – Hybrid Edinburgh

Job Description

A leading technology recruitment firm is seeking a Customer Support Engineer (SaaS) based in Edinburgh, Scotland. This permanent, full-time role involves providing exceptional customer support through live chat and screen share sessions while helping users navigate the SaaS platform. Candidates should possess strong communication skills and a background in IT or Computer Science. The position allows for hybrid working, offering flexibility in the working environment and focuses on contributing to customer success.