Castle Visitor Services Lead – People & Guest Experience

Job Description

A heritage conservation organization in Maybole seeks a Visitor Services Supervisor. The role focuses on ensuring quality visitor experiences at Culzean Castle by leading a team and managing operations. Candidates should have strong leadership skills, a commitment to customer service, and the ability to engage visitors in a historical setting. The role includes physical activity, standing, and walking during tours. The ideal applicant will model excellent standards of visitor care and support their team effectively.