Job Description
Your specific remit will encompass a selection of responsibilities from the full range of asset management activities comprising:
- Reactive repairs
- Void management
- Estates management
- Planned, and cyclical maintenance
- Capital projects
- Major and specialist works
- Building safety and services
- Stock condition surveys
- Energy efficiency and carbon reduction
While you will be allocated a specific remit to include a particular set of duties, we expect our Assets Officers to be able and prepared to work across any combination of those activities as required.
Our structure currently includes four Assets Officers. Currently two officers are assigned to response repairs and maintenance, one to cover building safety compliance and services in our communal development and the remaining officer is responsible for void management, stock condition surveys and component replacement contracts.
To provide further development in the role, you will be expected to shadow colleagues undertaking a different remit with a view to rotating duties, furthermore, in the future we may consider moving to a patched base system where the Assets Officer will be responsible for all asset functions within the patch, depending on future direction and business needs.
You will be the primary budget holder in excess of 1m for your allocated responsibilities and you will assist the Head of Assets to set annual budgets which you will be responsible for managing, monitoring and re-forecasting throughout the course of the financial year.
You will have a high degree of autonomy and accountability for the management of your allocated budgets, management of contracts and the delivery of satisfactory service outcomes.
You will be the first line decision maker within your remit and be accountable for those decisions. You will be expected to own your own performance.
You will act as the nominated Client Representative/Contract Manager for works and support services contracts allocated to you by the Head of Assets.
You will be expected to build and maintain positive working relations with Viewpoint colleagues across the business.
You will be accountable for raising levels of customer satisfaction within your remit and for engaging directly and positively with tenants and other customers.
You will provide or contribute to performance management reports to the Head of Assets and Performance/Health and Safety Group meetings and committees as required.
