Job Description
Here at Questech we are currently recruiting on behalf of our International based Automotive client, who are on the look out for an Aftersales Service Controller to join their team in Scotland.
This role will be based at their Cumbernauld Depot working Monday to Friday.
The Person:
- Able to work effectively under pressure
- Approachable / Resilient / Ambitious.
- Understanding of Vehicle VOR
- Be a positive influence within the workshops
- Organised
The Role:
- First point of contact on a call desk
- Ability to communicate professionally
- Call Handling
- Field Service Administration
- Recording breakdowns and job details as required into systems.
- Ensure safe working practices are always adhered to
- Updating KPI details and Job progression
- Ensure all warranty documentation and policy claims are up to date.
The Package
The Salary will be 28,000pa working Monday to Friday 07:30 to 16:00
For more information contact
Matt Staniforth
Questech Recruitment.
