Service Performance Analyst

Job Description

Greetings!AdroitPeopleiscurrentlyhiring

Role: Service Performance Analyst
Duration: 1 Year FTCLocation: Glasgow, UKHybrid 3 DAYS/WEEK

Job Spec

Purpose: Monitor day-to-day service performance and provide actionable insights across Incidents, Service Requests, Change, and Defect Management (aligned to ITIL 4 practices) click apply for full job details