ITSM Process Architect – End-to-End Delivery (Hybrid)

Job Description

A leading energy company in the UK is seeking an IT Service Management Process Architect to develop and maintain Service Management process architectures. The role involves collaborating with various stakeholders to enhance service delivery and alignment between processes and tooling. Ideal candidates will possess deep knowledge of ITIL frameworks and Service Management tooling, knowing how to present complex ideas clearly. The position offers flexible work options and generous benefits designed to support both personal and family needs.