Job Description
The Service Manager (Home Care) will oversee the delivery of high-quality care services, ensuring compliance with regulations and a focus on client satisfaction. This role is ideal for someone passionate about the not-for-profit sector and experienced in managing care operations in Glasgow
Client Details
This not-for-profit organisation operates within the care sector, focusing on providing essential home care services to the community. As a medium-sized organisation, they are committed to maintaining high standards and supporting a diverse range of clients with their care needs.
Description
- Manage and oversee daily home care operations to ensure excellent service delivery.
- Ensure compliance with care regulations and organisational policies at all times.
- Lead, support, and develop a team of care staff to achieve performance targets.
- Act as the main point of contact for clients, addressing concerns and maintaining satisfaction.
- Monitor and manage budgets to ensure cost-effective service delivery.
- Develop and implement strategies to improve service quality and efficiency.
- Maintain accurate records and prepare reports for internal and external stakeholders.
- Coordinate with external agencies to ensure seamless service provision.
Profile
A successful Service Manager (Home Care) should have:
- Experience in managing care services
- A strong understanding of care regulations and compliance requirements.
- Proven leadership skills to manage and inspire a team effectively.
- Excellent organisational and problem-solving abilities.
- Strong communication skills to liaise with clients, staff, and external partners.
- A relevant qualification in health and social care or management.
Job Offer
- A competitive salary of 38,000 to 45000 per annum.
- A permanent position within a stable and respected company
- Opportunities for professional development and career progression.
- A supportive and inclusive work environment
- Generous holiday allowance and additional employee benefits.
