Job Description
Job title: Account Manager/ Commercial Broker
Location: Glasgow
Purpose of Role
Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.
Responsibilities
- Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth
- Arrange insurance cover for clients in line with company guidelines and strategic objectives
- Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion
- Source quotations for both new and renewal business
- Produce precise and compliant documentation for both clients and insurers
- Validate policy documents for accuracy before issuing them to clients
- Address and resolve client enquiries and mid-term changes to cover and risk
- Ensure swift and accurate handling of accounting queries
- Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner
- Provide necessary management reports and data as required
- Oversee and coordinate international insurance programmes and liaise with global networks where relevant
Day-to-Day
- Managing and servicing client insurance arrangements
- Arranging appropriate insurance cover
- Overseeing renewals and policy updates
- Preparing client and insurer documentation
- Addressing client queries and managing risk changes
- Supplying management reporting and insights
- Coordinating international insurance solutions
Experience
- Proven track record in broking and managing risks for UK corporate clients
- Strong interpersonal and communication abilities
- Commercial insight with the capability to interpret client business needs
- Competence in creating broking proposals and claims assessments
- Commitment to service excellence and continuous improvement
- Effective time management and prioritisation skills
Skills
- Exceptional communicator with strong relationship-building capabilities
- Commercially minded with a practical approach to problem-solving
- Skilled in compiling broking documents and conducting claims evaluations
- Proactive and committed to enhancing service standards
- Well-organised with the ability to manage multiple priorities effectively
If you have the relevant experience or know someone that does, please contact me now on or email us at