Central Operations Manager

Transport & Logistics
Glasgow
September 15, 2025
Permanent
Urgent

Job Description

Central Operations Manager Supply Chain Retail Devon
The Role

I am supporting a growng retailer with the appointment of a Central Operations Manager. You’ll be the key link between Head Office, Retail, and Distribution Centres – leading a small team, resolving operational issues, improving systems, and creating scalable, repeatable processes. If you’re a problem-solver with a strong operational background, this is your opportunity to make a big impact.

Key Responsibilities

  • Lead and coach a high-performing Central Ops team

  • Oversee daily operations and ensure smooth delivery across departments

  • Run improvement projects and streamline processes using Lean Six Sigma

  • Build clear SOPs and process playbooks

  • Manage operational queries via CRM/ticketing systems

  • Align priorities across HO, Retail, and DCs

  • Investigate root causes and implement lasting fixes

  • Use advanced Excel (Power Query, pivot tables, XLOOKUP, etc.) to inform decisions

? What You’ll Bring

  • Background in retail or warehouse operations

  • Confident stakeholder management

  • CRM/ticketing system experience

  • Lean Six Sigma knowledge

  • Advanced Excel; SQL a bonus

  • Proactive, analytical, and solutions-driven

  • Full UK driving licence + right to work in the UK

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Location

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