Part Time Customer Care- Newbridge, Edinburgh

Job Description

Overview

McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• As a Customer Care Assistant, be the face of your restaurant. You will deal with customers and make sure everything runs as it should in the customer areas.
• Make children feel welcome, hand out balloons, organise special events, look after customers’ specific needs, and help maintain high standards of cleanliness in the dining area and toilets.
• Create a warm and welcoming atmosphere and establish and maintain positive communication with customers at all times.
• Keep the manager informed about customer satisfaction.
• Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.

Qualifications / Skills

• Friendly, welcoming, courteous and helpful behaviour.
• Ability to work well as part of a team.
• Effective communication skills including attentive listening, face-to-face verbal communication and eye contact.
• Ability to maintain high energy levels whilst working efficiently and productively.

Benefits

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.