Job Description
As a experienced Service Engineer reporting to the Service Manager, you ll undertake preventative maintenance, servicing and repair for all types of company products and commissioning across the UK. Covering a wide range of applications and in addition to supporting the customers, you will be providing technical support over the telephone. Tasked with providing product improvement and new sales opportunity feedback, you ll need to communicate effectively with your colleagues in field service planning, commercial and engineering departments.
You will need to have experience of working with building management systems (in particular control systems) construction sites and a flexible can-do approach.
Other accountabilities as Service Engineer will include:
Dealing confidently and professionally with customers on-site
Reporting accurately on all service visits, with accountability for component stock
Accounting accurately PPM schedules
Installation and commissioning of company products
Supporting customers on products and usage
Working on a variety of different construction sites
Knowledge of Electrical and Mechanical contracting
Managing own van stock
Experience of building management control systems from a variety of services, this could be from HVAC products, lighting, power generators, heating/ventilation units to name a few.
The ideal candidate will have a hands on background from the building services sector and be time served within this field. You will ideally have a relevant Mechanical or Electrical qualification and a recognised HVAC qualification is desirable. Your experience could have potentially come from a variety of industries, electrical installations, commissioning of building services or the integration of HVAC products. This role is about finding the right individual who has a mindset to be motivated to deliver excellent customer service with a problem solving attitude. A strong all-round communicator, self-motivated and able to both work alone and as one of a team, you will also have a full valid driving licence.
Please be aware this role covers clients within Scotland so the ideal candidate could be located within a commutable distance from anywhere in the Glasgow/Dundee/Aberdeen area to name a few locations. The role may include over night stays to cover the UK client base, over time and over night payment expenses are on top of salary listed with one day working from home each week (normally Friday) Please note the over night stays will be providing additional cover if needed to cover the UK but will be project demand lead.
The client will provide full, on-the-job product training. The client endeavours to allocate works to the closest Engineer depending on client location.
The salary is based on the experience of the candidate so please get in touch to discuss your skill-set in more detail.
