Job Description
Are you ready to take on a new challenge in a fast-paced IT environment? My client is a forward-thinking Managed Service Provider with a reputation for delivering world-class IT solutions to businesses of all sizes. Since their establishment in 2015, they have focused on providing innovative IT services, combining advanced cloud platforms with a client-first approach. This is an exciting opportunity for a motivated IT Service Desk Analyst to join a supportive team where every day brings new opportunities to learn, grow, and make an impact. With a hybrid working setup, you’ll enjoy the flexibility to work both remotely and from the office.
IT Service Desk Analyst
Glasgow/Hybrid
24,000 – 30,000
Daily Duties:
- Delivering high-quality first and second-line support to clients, ensuring technical issues are resolved quickly and effectively.
- Handling a variety of client requests via tickets and providing occasional onsite support.
- Collaborating with your team to troubleshoot complex issues and deliver innovative solutions.
- Managing and maintaining IT systems to ensure seamless operations for clients.
- Taking part in a shift-based rota to provide consistent and reliable support.
Tech Stack:
- Active Directory and Office 365.
- Virtualization technologies, including VMware.
- Networking: configuration, maintenance, and administration.
- Disaster recovery tools and processes.
- Server support and hardware troubleshooting.
Company Benefits:
- Generous company pension.
- Free or discounted meals to keep you fueled during your day.
- Cycle-to-work scheme to promote a healthy lifestyle.
- Comprehensive life insurance and sick pay.
- Relaxed dress code to keep things comfortable and casual.
If you’re eager to bring your technical skills to a company that values innovation and professional growth, this is the perfect role for you.
If you’re interested in hearing more or would like to apply – then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group – uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
