Strategic Change & Readiness Lead (Hybrid)

Job Description

Lloyds Banking Group is seeking a Senior Manager for Business Readiness & Implementation in Edinburgh or Leeds. The role leads three teams-Change Gateway, Change Partnering, and Training Delivery-to ensure change is assessed, governed, landed and embedded across Customer Services.

Hybrid working is supported with two days in office. Ideal candidates will have 8+ years of change leadership in large operations, strong governance experience, and a track record delivering major changes with