Automotive Service Desk Advisor – Flexible Hours

Job Description

A M Phillip Trucktech Ltd. is seeking an enthusiastic, customer focused Service Desk Advisor to join our busy vehicle workshop team in Scotland.

The role suits someone with experience in a service driven environment and a passion for excellent customer service. You will handle customer enquiries, book vehicles into the workshop, explain repair steps, obtain order numbers, upsell where appropriate and support call handling.