Senior CS Leader: Scaled SaaS, £4-5M ARR Portfolio

Job Description

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a Senior Customer Success Leader in the UK. You will guide two CS Managers, shape the scaled CS function and drive commercial outcomes across a £4-5M ARR portfolio of nearly 1,000 customers.

This role combines executive dialogue with hands-on leadership and strategic customer discussions. You will be the credible voice in room moments that matter, partnering with sales and product teams to protect and