Telephony Change & Readiness Lead

Job Description

Standard Life plc in Edinburgh is seeking an experienced Change Lead to join the Enhanced Services Change Team on a 12-month fixed-term basis. You will drive people-focused, technology-enabled change for new telephony capabilities, ensuring delivery within scope, time and budget.

You will build strong stakeholder relationships across Operations, Technology, Communications and Training, shaping adoption, readiness, training and transition to business as usual, with clear plans and high-quality