Payments Operations Specialist: Investigations & Processing

Job Description

NatWest Group in the United Kingdom is seeking a Payment Operations Analyst to handle day-to-day manual payments, ensuring accuracy and compliance with scheme guidelines. You will investigate payment issues, process indemnity claims, and coordinate with partners to improve the customer journey.

The role requires experience in payment operations across FPS, Bacs, and cards, plus strong data analysis and Excel/Sheets skills.