Student Experience Helpdesk Supervisor & Front-Office Ops

Job Description

University of Strathclyde in Glasgow is seeking a Student Experience Helpdesk Coordinator to coordinate day-to-day activities of the Helpdesk team and ensure students receive a high-quality, responsive service across enquiry channels.

You will support the Helpdesk Manager to develop staff capability, maintain service standards, monitor performance, and deliver continuous improvement across Student Experience services. For informal enquiries, please contact Mandy South at