Order to Invoice Analyst

Job Description

Location : Aberdeen / Europe

General

• Support the setup, verification and management of billing activities. This includes administration of customer, products & services and pricing.

Main Goals

• The Order to Invoice Analyst correlates different sources of information to ensure that any dispute or inquiry received can be resolved. All needs to be done to the satisfaction of the customer while respecting our own companies’ procedures. The result should be correct and timely invoicing of products and services rendered. The Order to Invoice Analyst acts as a liaison between Sales, Finance & Accounting, IT, Logistics, and Customer Care departments in offices worldwide

Responsibilities and Authorisation

• Responsibility and authorisation are in accordance with the processes relevant to this position. Responsibilities and authorisation at operational level are defined in the processes.

Main Tasks

• Complete and correct customer and invoice-related information in billing and accounting systems to ensure correct invoicing can take place;
• Take charge of resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly, and completely;
• Issue ad hoc invoices and credit notes from the accounting system or billing system;
• Process purchase orders for prepaid credit;
• Analyze any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of our company;
• Provide suggestions to improve processes and information systems, not only in the billing department but also for related activities performed by departments that billing collaborates with;
• Create reports based on our activities for colleagues and customers.
• Adhere to all obligations (specifically, article:1.13.3) stated in Employee Handbook dated 01.04.2025.

Preferred Knowledge for the position

• Secondary or higher education in economy and finance
• Minimum 3 years of experience
• Experiences with Navision, Axapta, Microsoft Dynamics 365
• Work with PC – MS Office
• Good command of English both written and spoken
• Good understanding of the companies’ core activities and primary work processes and procedures

Preferred Skillset for the position

• Able to handle stress and able to work under time pressure
• Team player
• Communicative, Flexible and responsible
• Independent, proactive and showing initiative
• Customer oriented in reflection and action
• Able to set priorities
• Comply with agreements
• Actively share knowledge within the organisation
• Notify in time when and which support is needed
• Ready to travel in relation with work activities