Automotive Service Experience Specialist

Job Description

Arnold Clark Group in Edinburgh is seeking a Service Advisor to deliver exceptional customer care at our service and vehicle repair centre. You will be the first point of contact for customers, ensuring a warm, professional experience from start to finish.

You will liaise with the workshop, handle customer requirements, maintain records, and provide clear, accurate information on faults and repairs. The role supports upselling appropriate services while upholding company standards.