Senior Pension Member Administrator

July 20, 2024

Job Description

We are working with an organisation whose continued professional development of their colleagues is paramount in offering access to a wide range of resources to build your career, expertise, skills and confidence.

As a growing, vibrant, and exciting place to work, they also offer flexible working and a blended work model, together with many social and wellbeing initiatives.

They are now seeking a Senior Pension Member Administrators who will be responsible for, but not limited to:

  • Delivering a pension administration service to members including processing and checking of benefit calculations and associated communications carried out by trainees, administrators, and peers.
  • Maintaining confidentiality and security of pension records and ensure procedures are adhered to and kept up to date.
  • Providing information, guidance and coaching to Member Administrators, Trainee Member Administrators and Member Assistants, ensuring compliance with regulatory requirements and service standards.
  • Acting as a subject matter expert regarding administrative procedures and help to resolve problems of a complex nature.
  • Identifying areas where service delivery could be improved and support with service improvement projects when required.

It is essential that you possess proven experience in the administration of Defined Benefit Pension Schemes, together some experience on overseeing and checking work, proven planning and organisational skills with a high level of attention to detail and someone who is a professional and clear communicator with the ability to build strong relationships with customers and colleagues.

In return you can expect a highly attractive remuneration and benefits package including discretionary bonus, a generous defined benefits pension scheme, flexible and hybrid working (2-days in the office), an all-inclusive gender-neutral parent policy, a free and confidential Employee Assistance Programme to support you and your family through any concerns or challenges you may face, interest free travel loan to support and a ride to work and Tech scheme etc.

Further details are available on application.