Job Description
Are you up for joining the UK s fastest growing, game-changing, home working travel company?
Is travel your passion and do you know the travel industry inside out and back to front? What s more, are you dynamic, bursting with entrepreneurial drive and want to share that passion with our travel consultants, empowering, motivating and inspiring them to grow their travel agencies to levels they never thought imaginable?
If the answer s yes to all these questions, then we want to meet you.
Not Just Travel is looking for an energetic, charismatic Business Development Manager (Coach) who wants to make a tangible difference in the lives of our consultants to not only smash their business and financial goals but to achieve their lifestyle aspirations too.
If this is you then get in touch/read on.
So, what s it all about?
Our BDMs are a fundamental part of our business. You ll be wearing many crucial hats all at the same time! You ll be a:
Master Mentor
You re a natural, born leader who gets the best out of people. You ll be looking after a team of 60-80 travel consultants (TCs). You re not their boss, but you ll be there to guide them, teach them and support them every step of the way as they grow their travel agency businesses from home. No TC is the same. You ll get to know each and every one to understand how they tick. They all need nurturing in their own way and you ve got the social skills, the patience, the empathy and the sense of humour to do it.
You re driven by success and more importantly driven by helping others succeed.
Clever Coach
What you don t know about the travel industry isn t worth knowing and you ll be passing this on to your team of TCs. One day you might help them identify the right supplier, the next you ll be talking them through how to use the technology. But you ll also be helping them personally, coaching them to build the confidence to get out there and find customers and ask for business.
Business Advisor
You ll recognise a business opportunity from a mile off and you ll teach your TCs how to do exactly the same. Are they tapping into all the opportunities to find new customers? You ll encourage them to spot gaps in the market and advise them on how to go out there and plug them. Together you ll set clear, step-by-step proven NJT strategies to not just fulfil their goals but to surpass them and along the way you ll hook up to assess and reappraise how it s all going.
Savvy Sales Person
Closing a deal is a skill that you excel in and you ll be teaching your TCs the art.
But it s not just about clinching the sale, you ll ensure your TC s keep a close eye on their bottom line. It s all about maximising customer engagement, driving up average booking value, referrals and repeat business.
Creative Communicator
You re a smooth talker. You re an excellent communicator who can explain the most complicated issues in the simplest of terms. You ll be full of praise for the wins and full of motivation for those facing hurdles. You re an influential and dynamic motivator with a can-do attitude who energises people to want to do better. You pick them up when they fall and give them the confidence to go again. You ll help them realise capabilities they never realised they had.
Magical Marketeer
You ll collaborate with our marketing team to ensure your TCs have all the tools of the trade to shout about their business. You ll work with the marketing team on maximising campaign plans for your TC s so they have all of the support, training and assets they need. Your TCs will be embracing social media with their Instagram Lives and their creative TikToks.
Customer Service Guru
The customer is always king and you want to make sure your TCs provide their clients with an exceptional Not Just Travel experience. We ve got standards and they re high. You want all your TCs to be aware of the guidelines and match up.
Data Analyst
You ll be a whizz with numbers. You ll be tracking the progress and performance of all your TCs identifying areas for improvement and giving them feedback. You ll also keep an eye on the trends to see what s in, what s out, what s hot and what s not.
Benefits:
Flexibility: You set your own timetable. You ll be based from home, making occasional visits to NJT towers in Bournemouth, joining us on one of our legendary overseas training retreats or hooking up with one of your TCs. You ll be left alone to manage your own diary, but bear in mind TCs may want your support during evenings and weekends.
Compensation: The package is really competitive when you consider all the perks we throw in. You ll enjoy discounted travel, benefit from private medical insurance, life insurance, a personal learning and development budget, perkbox discounts and opportunities for professional development.
Career Growth and Development: We re a rapidly growing company so there s ample opportunities for advancement and personal growth. We can grow together!
Inspiring Culture: We re a supportive, collaborative and passionate bunch of individuals who all value innovation, progression and making a positive impact.
Required Skills and Experience:
Essential Skills:
+ Proven ability to coach and mentor individuals to achieve their goals.
+ Experience in achieving sales targets within the travel industry.
+ Strong interpersonal skills and ability to build and maintain positive relationships.
+ Excellent verbal and written communication skills.
+ Experience leading and motivating teams in a sales management or regional manager role
+ Ability to identify and solve problems effectively.
+ Strong organisational and time management skills.
+ Familiarity with relevant technology tools and social media platforms.
+ Basic understanding of marketing principles and strategies.
+ Experience providing exceptional customer service.
+ A self-motivated and proactive approach.
+ In-depth knowledge of the travel industry and its products.
Desirable skills:
+ Experience running your own business successfully.
+ Experience in generating leads through various marketing channels.
+ A recognised professional coaching qualification, such as ILM level 5 or similar.
Like the sound of this and think you ve got what it takes? Then we can t wait to get hold of your application.
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