HAYS

Job Description

Junior/Graduate Maintenance Officer required to support a local housing association based in Edinburgh .

We are seeking a talented and motivated individual to join our team as a Junior/Graduate Housing Maintenance Officer.

As a Junior/Graduate Housing Maintenance Officer, you will play a vital role in supporting our assets/estates team in delivering efficient and effective property maintenance services to our residents. This is an excellent opportunity for a recent graduate or someone with minimal experience in the housing industry to gain valuable practical experience and develop a strong foundation in housing maintenance. Key Responsibilities:

• Assist in conducting routine property inspections and assessments to identify maintenance needs.
• Respond to maintenance requests from residents promptly and ensure that appropriate actions are taken in a timely manner.
• Coordinate and schedule repairs and maintenance tasks with external contractors and internal teams.
• Conduct follow-ups to ensure that maintenance work is completed to the required standards.
• Maintain accurate records of maintenance activities, ensuring that relevant documentation is updated and filed appropriately.
• Support the development and implementation of preventative maintenance programs to minimise future issues.
• Assist in monitoring compliance with health and safety regulations and industry standards.
• Liaise with residents, providing exceptional customer service and addressing any queries or concerns.

Qualifications and Skills:

• A degree or HND/HNC in a relevant field (e.g., Housing, Property Management, Building Maintenance, Social Care etc.) or equivalent work experience.
• Knowledge or understanding of housing maintenance principles and practices.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent verbal and written communication skills, with a customer-oriented approach.
• Proficiency in using computer applications, including MS Office Suite and property management software (experience with specific software is a plus).
• A valid driver’s license and the ability to travel to different locations within the area, as required.
• A commitment to delivering high-quality work and maintaining professional ethics.
• A proactive and adaptable attitude, with a willingness to learn and contribute to a collaborative team environment.

Benefits:

• Competitive salary and benefits package
• Opportunity for professional development and career progression within the organization.
• Supportive work environment with a friendly and collaborative team.
• Comprehensive benefits package, including health insurance and retirement plans.
• Generous holiday and leave allowances.
• Convenient office location with easy access to public transportation.

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