Job Description
A1 Jobs have an excellent opportunity for a CCTV Control Room Operator to join our client s business.
Role Overview:
Reporting to the Control Room Manager, the Control Room Operator is responsible for the proactive monitoring and operation of CCTV/VSS systems to deter crime and ensure safety. This includes responding to incidents, escalating issues, and maintaining accurate logs and reports.
Key Responsibilities:
- Operate CCTV/VSS systems to monitor and prevent crime and anti-social behaviour.
- Identify and report incidents, providing high-quality evidence for investigations.
- Comply with UK legislation and the CCTV Code of Practice.
- Complete system checks, logs, reports, and records accurately.
- Respond to emergencies outside normal working hours.
Essential Skills & Experience:
- Strong understanding of data protection.
- High attention to detail and excellent concentration.
- Clear written and verbal communication.
- Strong IT and call-handling skills.
- Ability to work independently in a fast-paced environment.
- Experience in:
- Control Room, Monitoring Centre, or ARC settings.
- CCTV/VSS system operation.
- Alarm Monitoring Systems (e.g., Sentinel) desirable.
Qualifications:
- Essential: SIA Public Space Surveillance (CCTV) or SIA Door Supervisor license.
What s Offered:
- Competitive salary
- Career development in a growing industry
- Positive team and office environment
