Assistant Hub Officer

April 12, 2024
£24278 - £24278

Job Description

Apply before 11:55 pm on Thursday 4th April 2024

Follow link to learn more and apply

About the team

HMRC s Fraud Investigation Service (FIS) is responsible for the department s civil and criminal investigations and our investigation capability is fundamental to managing and reducing the tax gap, meeting HMRC s strategic objectives and supporting aims of a balanced tax system. It is also a key component of the compliance strategy, promoting compliance across the population and prompting behavioural change, preventing and responding to harmful attacks on the tax system and ensuring none are beyond our reach.

Investigation Services brings mainstream and highly specialist capabilities together to improve and support the full range of criminal, civil and regulatory investigations into serious tax fraud and money laundering undertaken in FIS. This role in Investigation Services Core provides vital services to the full range of FIS investigations helping HMRC solve the many and pressing challenges that modern-day tax fraud presents.

See what it s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

The post-holder will perform a range of Assistant Officer graded taskings in support of HMRCs most serious civil and criminal fraud cases, with a requirement to support other taskings as and when required and directed by management. You will play an active part in the development of an inclusive and encouraging performance-based culture to provide effective and timely services to investigation teams. This will include ensuring your work is completed efficiently, to a high standard and that deadlines are met. IS will provide you with learning products and support from your manager and training leads. However, we will also expect you to take ownership for your own development ensuring you have sufficient capability and confidence to perform taskings requested.

Person specification

  • Deliver high quality, professional and accessible services, anticipating the needs of our investigations by performing tasks suitable to the Assistant Officer grade in line with the guidance provided and referred to above.
  • Contributing to an encouraging culture, that can realise the operational potential of your team to deliver against the Investigation Services SLAs and KPI s.
  • Identifying, through conversations and outcomes of quality assurance processes, any development needs and ensure these are communicated to your line manager.
  • Developing a professional relationship with local investigators and case teams by working collaboratively with colleagues across FIS to build skills, capabilities, share best practice and deliver business objectives.
  • Ensuring all duties are performed in line with the Investigation Services Blueprint.

Essential Criteria

  • Must hold Security clearance at SC Level OR you must acquire the clearance if your application is successful, prior to take up of duty which we will assist with.
  • An Organiser, who can manage their time and ensure taskings and assurance guidance is followed at all times.
  • Following guidance to master your craft, we would expect you to articulate to us how you have followed that guidance in order to ensure a suitable audit trail for FIS investigations.
  • Strong written and oral communication skills, in addition to a good solid understanding of Office 365 platforms with tools like, Word, Powerpoint, Outlook and Excel.

Desirable Criteria

  • A knowledge of the key elements underpinning civil and/or criminal tax fraud investigations.
  • Full UK Driving Licence and be willing and able to drive for business need.


We’ll assess you against these behaviours during the selection process:

  • Working Together
  • Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

  • Working Together